Keep Calm and Retain Residents | Both a Free Printable and a Reminder
We always have to remember that in a way we work for is our residents. Without our residents paying rent there would be no way to pay our salary. Occasionally it is worth taking a break and counting to 10 before you reply to a resident so that you can reply giving your full attention, with a clear head and an appreciation of the fact that you are talking to one of the people who make you job possible!
With that in mind… What can I do to make you happy! 🙂